The Corporate Leadership Council (CLC), an HR-focused membership program of the Corporate Executive Board, found that increasing an employee's level of engagement can potentially improve performance by 20 percent and reduce the employee's probability of departure by 87 percent. The CEB Council announced five key imperatives to help senior executives design and implement the most effective employee engagement strategy.

CLC Managing Director Jean Martin says, "Highly engaged organizations have the potential to reduce turnover by eighty-seven percent and improve employee performance by twenty percent. This translates to greater organizational performance. In fact, our study found highly engaged organizations grow profits as much as three times faster than organizational competitors."

The Corporate Leadership Council has reviewed more than 300 drivers of engagement across the globe. Five key imperatives for reaching engagement goals are:

• Diagnosing the Urgency of the Engagement Challenge
• Determining the Organizational Strategy that Engages Managers and Employees
• Creating Engagement Opportunities to Enable Employee Contribution
• Framing an Engaging Structure that Builds Organizational Credibility with Employees
• Benchmarking Engagement Over Time For Continuous Improvement

CLC Solutions Practice Manager David Morris adds, "Effectively engaged organizations identify the two or three things that matter most and, then, implement only what they need to reach overarching and line-specific goals. In addition to this organization-level activity, an area our team’s guidebook discusses is manager engagement. While it is no secret that bad managers impact turnover, our work shows bad managers experience turnover that is four times greater than good managers. This work really hones in on developing manager-level plans so managers can build credibility with their staff."

CLC Solutions Practice Manager David Morris will present at the 5th Annual NY HR Week on Tuesday, April 17, from 10:45 a.m. to 12 p.m at the New York Hilton (1335 Avenue of the Americas). His session, entitled, "Leveraging Your Managers: Driving Action from Survey Results" will discuss overall findings of CLC’s Employee Engagement survey and how HR practitioners can better engage managers and develop their skills to improve employee job satisfaction, organizational performance, and, importantly, retention.

About the market research study

The CEB's Corporate Leadership Council guidebook, "Upgrading the Organization’s Employee Engagement Strategy", includes a step-by-step plan to help organizations get there. The Council's roadmap includes key imperatives to help executives identify "visible" and "invisible" barriers to engagement, and then to create a strategy to implement change, and ensure continuous improvement. CLC Solutions helps to accelerate the time-to-benefit by partnering directly with members to identify the current level of engagement and put cost-effective plans in place to increase employee engagement.

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